Billing Terms and Conditions
At Festivafold, we place a high emphasis on the safety and security of our customers' transactions. To facilitate payment processing on our website, we partner with a reputable third-party payment provider, Stripe, which is recognized as a PCI Service Provider Level 1 certified platform. This certification ensures that your payment information, such as your name, email address, shipping details, and credit card number, is handled with the utmost security.
Festivafold’s servers do not gather, retain, or have access to your payment information. To provide further clarity and reassurance regarding payment processing, we recommend that our customers examine the terms and conditions as well as the privacy policies of our Payment Provider, available here.
Accepted Payment Methods
Festivafold accepts a variety of payment options:
- Visa
- MasterCard
- American Express
- Apple Pay
Order Confirmation
Customers will receive a confirmation email shortly after placing an order. This email indicates that your order has been successfully recorded in our system and that your credit card has been pre-authorized for the transaction. Orders are dispatched directly from our warehouses and generally arrive within 7 to 10 days.
When your order is prepared for shipment, the corresponding charge will be processed on your credit card. You can anticipate that your order will be shipped usually within 1-2 business days from the date of placement.
Billing Inquiries
For any inquiries or concerns related to billing, feel free to contact us here.
Contact Us
If you have any questions or concerns , please reach out to us:
- Email: support@festivafold.com